We hope that you are doing well in this exceptional situation following the COVID19 epidemic. Faced with this force majeure, we were obliged to take special measures and provide as many solutions as possible for your safety and that of our staff. This is why we are making every effort to put in place the most suitable sanitary arrangements so that your stay with us is in the best possible conditions.
This is why for this new season 2020, some exceptional measures have been decided in order to guarantee the safety and smooth running of the establishment for you and our staff.
Opening of the hotel only from 1 July 2020.
On arrival and during your stay, we ask you to respect the barrier gestures, namely :
A minimum distance of 1M
Wearing a mask in the common areas (reception, corridor, stairs, breakfast room, etc…)
Hydroalcoholic gel will be available in the common areas of the hotel
Room keys will be disinfected after each departure. We will ask you to keep them with you for the duration of your stay, and return them to us when you leave. A box for this purpose will be available at the reception desk.
It is important to specify that after each departure, our staff will clean and disinfect the room with the utmost care, as is our custom.
A very important point concerning the room linen and in particular the “couches” (small daily maintenance). It has been recommended by the health authorities not to do any more “recouche” so that our staff does not enter your space during your stay and also to protect it. All decorative objects will have to be removed (decorative cushions, binders, magazines etc…). Towels will only be changed every 3 days.
For stays of more than 4 days, it may be possible to have a bedside service if you ask us to do so. Of course, we will provide you with towels and sheets in front of your room.
As far as the breakfast service is concerned, it will only be of continental type, only from 8H to 10H served at the table, in the dining room or on the terrace (depending on the weather). We will ask you to book it the day before, either by phone from your room by dialling 9 or at the reception directly.
The restaurant will remain closed for the 2020 season. Only a drink service will be provided during the day as well as ice cream and sandwiches sales around the swimming pool. We will also offer a unique service in the evening from 6pm to 8pm for aperitifs with homemade tapas.
Concerning the use of the swimming pool, you will have access to the pool, always respecting the physical distance of 1 meter during the swim and on your deckchairs. Disinfecting wipes will be at your disposal to clean your deckchairs and a pedal bin to dispose of rubbish. The toilets on the ground floor will be closed. You are therefore requested to use only the sanitary facilities in your rooms for private use.
For your departure, we will ask you to pay for your stay the day before so as not to clutter up the reception during the morning outings. For payments by credit card, it has been recommended to make a VAD (Distance Selling) by the authorities, in order to touch the payment terminal as little as possible.
Dear customers, please be assured that we will do our utmost to make your stay in our establishment as pleasant and safe as possible. Our greatest satisfaction and success will be guessing your smiles behind your mask when you arrive and leave and that we will see you again very soon for beautiful moments in Provence together.
Thank you for your understanding.